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Utilities

Department of Utilities
102 Willow Street
New Richmond, OH 45157 

          
HOURS
Monday - Friday
8:00 am - 4:00 pm

Office is closed in Observance of Legal Holidays

After Hours Emergencies            
(513) 732-2231
                
Phone   (513) 553-4146 ext. 17
Fax  (513) 553-7699

Email: nrutilities@newrichmond.org

Emergency Rental Assistance Fund  (February 2021)

Clermont County residents who have fallen behind on rent and utility payments (except telephone, cable and Internet) due to the pandemic can get financial help.

This program covers rental payments that are late and overdue as well as utility payments, including gas, electric, fuel oil, trash removal, and water and sewer.

Applicants must:
  • Have filed their taxes this year, as their 1040 will be used to verify income eligibility.
  • Have been unemployed due to COVID-19 or experienced a reduction in income due to the pandemic.

Clermont County residents may apply by emailing Support@CCCSI.org or by going to www.CCCSI.org

Eligible renter households may receive up to 12 months of past due payment assistance with direct payments made to the landlords and utility providers.
(Landlords may apply on behalf of the renter with their consent.)

Funding expires on Dec. 31.
Boil advisory
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Sign Up For Village Emergency Notification System
APPLICATION FOR UTILITY SERVICE
BEFORE YOU DIG
UTILITY FEE SCHEDULE
APPLICATION_OUTDOOR FAUCET METER
UTILITY TAP PERMIT
Multiple Unit Occupancy Report
2020 Annual Water Quality Report
2020 NR CCR Table
2020 Robin Grays Water Quality Report
2020 Robin Grays CCR Table
Utility Ordinance
Sewer Use Ordinance
Backflow Device Regulations
Trash Guidelines
Recycling Guidelines
Bills - Payments are due the 15 th day of every month. Payments not received by the 15 th of every month shall have a 10% penalty assessed (minimum of $10.00) to any unpaid utility account balance.  

All rental properties will be charged a $150.00 deposit for the start of their utility account.

The current property owner shall be held responsible for any unpaid utility charges incurred at the service address.​

Ways to pay:
  • Mail payment to: 102 Willow Street New Richmond OH 45157 
  • ​After hour payments can be made in the drop box located in front of the building at 102 Willow Street
  • Automatic check payments ​
Agreement for Pre-Authorized Payments
  • Pay online:  https://www.diversifiedbillpay.com/v1/nru

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Water Service -   The utility bills are billed per cubic foot based upon water consumption.   The current water rate is $0.0259 per cubic foot inside the Village corporation limits.   A minimum water use charge is $7.77 for 0 – 300 cubic feet of usage.  A $6.00 per meter minimum delivery fee is also charged.  Total minimum water bill per month is ($7.77 + $6.00) $13.77. 
​
Sewer Service -   The sewer rates are calculated based upon the water consumption.   The current sewer rate is $0.0464 per cubic foot.   A minimum sewer bill charge is currently $13.96 for 0 – 300 cubic feet of water usage.

Garbage Service – The current garbage rate is $18.20. This is a monthly charge that is reflected on the utility bill and includes curbside recycling.   Garbage collection and curbside recycling pickup are every Wednesday including holidays. Items should be placed in receptacles with lids out at the curb on Tuesday night.  Rumpke's service includes collection of six, 32-gallon cans or two, 96-gallon Rumpke cans per pick-up. Cans should not exceed 50 pounds. Please do not place trash at the curb in boxes.
  • To receive a recycling bin contact the utility department at 553-4146 ext. 17. 
  • ​For large item pick-up call Rumpke at 1-800-828-8171 or schedule online

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